Michał Należyty of BOŚ Bank reports a resurgence in mortgage activity after a period of stagnation, emphasizing eco-friendly financing options.
Mortgage Market Gains Momentum
Michał Należyty, Vice President of BOŚ Bank, notes a clear acceleration in the mortgage market following a period of stagnation, evidenced by increased loan volume and financing value both generally and within BOŚ Bank itself.
Mortgages are a key product in BOŚ Bank’s 2025-2027 strategy, with offerings for purchase, construction, renovation, and “Eko” mortgages with reduced margins for energy-efficient investments.
BOŚ Mortgage Offerings: Key Differentiators
BOŚ Bank tailors its mortgage offerings to diverse client groups, offering no loan origination fees, low down payment options (minimum 10%), and flexible repayment terms up to 35 years.
Preferential interest rates are available for ecologically compliant properties, with reduced margins and fees for families with the Large Family Card and attractive proposals for financial institution employees.
The Mortgage Application Process at BOŚ
BOŚ Bank prioritizes transparent information and advisor support during the long-term commitment of a mortgage, guiding clients through documentation and the entire process.
Advisors analyze client situations, explain the complexities of the process, disclose risks, and transparently present costs in accordance with mortgage credit law, enabling informed decision-making.
Processing Times and Challenges
BOŚ Bank aims for efficient processing and is piloting a priority analysis system to expedite credit decisions, aiming for a 6-day turnaround for purchase or refinance.
A key challenge for the bank is the rapid implementation of digital solutions to streamline the mortgage process and improve user experience.
Digitalization and Advisor Role
While BOŚ Bank values technology and digitalization as supporting tools for advisors, a fully remote mortgage process is not yet available; applications still require a traditional paper format.
The bank is working on a solution to allow electronic submission and signing of applications, but believes the expertise of a dedicated advisor remains crucial.
Future Digital Improvements and Flexibility
BOŚ Bank plans to launch a digital mortgage solution in the second half of the year, enabling electronic submission of applications and documents.
The bank offers flexibility with overpayments to shorten loan terms or reduce installments, and allows for 12 rate suspension periods (maximum 3 per calendar year), with robust post-sale support available through branches, phone, and planned online banking integration.
BOŚ Bank’s Future Mortgage Development
BOŚ Bank intends to continue developing innovative mortgage products, focusing on risk analysis, competitive offerings, and client safety.
Investments in digitalization will support transparency, speed, and quality of service, with a continued emphasis on supporting pro-ecological investments and financing energy efficiency improvements, including its unique ecological mortgage.
Partnerships and Strategic Direction
BOŚ Bank will continue to foster inter-sectoral cooperation, partnerships with mortgage brokers, developers, public institutions, and government programs to enhance competitiveness and innovation.
Mortgages are a flagship product supporting the bank’s energy transition goals.