Poland’s central e-registration system, launched January 2026, processed over 424,000 bookings in its first month, with 50,000+ canceled appointments freed up.
First Stage of Reform Covered Only Three Types of Services
The initial phase of the reform covered only three types of services, but it already allows for a comparison of the new system with the previous local waiting lists.
Central NFZ E-Registration: How Many Facilities Joined and What Services Are Covered
77 medical facilities joined the central e-registration in January. Each new facility makes its schedules available in the central system, enabling patients to check available appointments in one place without contacting multiple registries.
One Doctor Queue Instead of Local Lists – How Central E-Registration Works
The key organizational change is the gradual replacement of separate waiting lists per facility with a single central booking database. Patients register nationally for a service, not a specific clinic, with the system prioritizing application order and medical categories to prevent blocking multiple slots simultaneously.
How to Sign Up for a Doctor via Central NFZ E-Registration
Online registration is primarily done through the Patient Internet Account. Traditional methods remain: by phone, in person at the facility, or via a healthcare professional entering data into the central system.
Central E-Registration Mandatory from July 2026. Who Will It Cover
Currently, 30% of healthcare providers use the system. From July 2026, it will be mandatory for all facilities covered by the e-registration services. The Ministry of Health also plans to gradually expand the list of services, including lung diseases, infectious diseases, and cystic fibrosis treatment.
Has Central E-Registration Shortened Doctor Queues? First Observations After a Month
After one month, patients gained a single platform to check available appointments and easily cancel visits. The system currently organizes registration but does not increase service volume. Full impact on queues will be assessable only after expanding services and full implementation in July.
