Polish businesses face confusion over conflicting invoice amounts in KSeF system versus PDF documents.
Visual Representation vs. Official System
PDF invoices are merely visual representations of actual invoices. Some recipients were surprised to find that the payment amount for goods or services significantly differs from the amount shown in the KSeF system. Customers now see two different payment amounts, creating confusion about which amount should be paid and which should be recorded by accounting offices.
Missing Information on Digital Invoices
Some invoices lack information that was previously included on paper or regular electronic invoices. This poses particular problems for accountants who are uncertain how to handle VAT and income tax calculations for these invoices.
