Orange Polska has initiated a nationwide program to buy back mobile phones, offering electronic vouchers in exchange for both working and non-working devices.
Mobile Phone Buyback Program Launched
Orange Polska has launched a nationwide program to buy back mobile phones, offering customers electronic vouchers in exchange for their devices, even if damaged.
The program is open to all customers who bring their phones to a participating Orange Polska store. A clear IMEI number is required for device identification.
Valuation and Voucher Amounts
Functional phones receive a minimum voucher value of 40 zł, with the final amount dependent on the model, age, and technical condition. Newer smartphones in good condition will be valued higher.
Even completely non-functional phones are accepted, with a voucher value of 20 zł, providing a way to dispose of otherwise unusable devices.
Environmental Impact and Recycling
The program aims to reduce the growing problem of electronic waste in Europe. Smartphones contain valuable materials like rare earth metals, gold, silver, and copper, the recovery of which reduces the need for new mining.
Returning a phone ensures it undergoes controlled recycling or reuse, minimizing landfill waste and supporting a circular economy.
Program Limitations and Safety
Individuals can exchange a maximum of ten phones per month if their value falls within the lowest tiers (20 or 40 zł). This is to prevent abuse and bulk submissions.
Devices with damaged or swollen batteries are excluded due to fire risk, but can be deposited in designated e-waste containers at the store for safe disposal.
Voucher Usage and Validity
Customers receive an electronic voucher valid for 60 days, redeemable at Orange Polska stores, online, through the mobile app, or via the sales hotline.
Program Duration and Trade-In Model
The program is time-limited, running until the voucher pool is exhausted, but no later than May 31, 2026. It operates on a trade-in model, allowing users to lower the cost of new devices while responsibly disposing of old ones.
Frequently Asked Questions
A valid IMEI number is required for all phones. Devices with damaged batteries are not accepted for buyback.
Minimum values are 40 zł for working phones and 20 zł for non-working phones, with potential for higher valuations based on model and condition.
Up to ten phones can be exchanged monthly within the lowest price tiers.
Vouchers are redeemable in stores, online, via the app, or through the hotline and are valid for 60 days.
The program runs until May 31, 2026, or until the voucher pool is depleted.