PKO Bank Polski customers face issues with digital banking services as IKO app and iPKO service experience outages starting Thursday afternoon.
Customers Report Login and Payment Issues
Customers of PKO Bank Polski are complaining about problems related to making online payments and logging into electronic and mobile banking. According to user reports on the Downdetector service, which monitors outages based on signals from internet users, the mobile IKO app and iPKO service are not functioning properly.
After launching these applications, users receive a message about temporary service unavailability and information about ongoing repair actions.
Problems Started Thursday Afternoon
Data from the service indicates that the first problems began on Thursday, February 26, 2026, after 3:00 PM. In a short time, the number of reports increased significantly. Customers on social media are mainly complaining about difficulties with login and payment processing.
Bank Assures Card Payments Functioning
According to official information from PKO Bank BP and user reports, disruptions have affected the bank’s key digital services. The bank reassures customers that it is fighting the outage while emphasizing that card payments in physical and online stores should function properly.
Not First System Failure for PKO BP
This is not the first case of disruptions in the systems of the country’s largest bank. In December of last year, there were also problems with electronic payment processing. Some customers note that similar situations are happening more frequently and affect the comfort of using online financial services.