Poland’s Centre for e-Health (CeZ) reported temporary login difficulties with the Trusted Profile system, impacting access to the Internet Patient Account.
Temporary Login Problems Reported
The Centre for e-Health (CeZ) informed the public about temporary issues logging in using the Trusted Profile. These difficulties stem from external systems and are not related to CeZ or the Ministry of Health’s systems.
Alternative Login Methods Suggested
CeZ encourages users to utilize alternative login methods. The organization recommended trying the mObywatel application and has apologized for any inconvenience caused.
Internet Patient Account Access Options
The Trusted Profile is one method for accessing the Internet Patient Account (IKP), which provides access to prescriptions and referrals. Users can also log into IKP via the mObywatel app and electronic banking.
No Resolution Timeline Available
Currently, there is no information regarding when the login issues will be resolved.