Polish and international clients of the Estonian-based Zondacrypto exchange are facing blocked withdrawals, potentially totaling hundreds of millions of złoty, prompting legal action.
Zondacrypto Withdrawal Issues and Client Rights
Reports of difficulties withdrawing funds from the Zondacrypto exchange are raising questions about clients’ ability to recover their money. The situation is generating significant concern, and for good reason.
A significant drop in operational reserves, particularly in Bitcoin, coincided with a growing number of user complaints regarding delayed or blocked withdrawals, raising questions about the company’s financial liquidity. The scale of the problem is substantial, with potentially hundreds of thousands of Polish users affected and damages potentially reaching hundreds of millions of złoty.
Scale of the Problem: Beyond Previous Scandals
The scale of reported claims suggests irregularities potentially far exceeding those of the Amber Gold or Getback scandals. While each case has its specific characteristics, a common denominator remains: the risk of debtor insolvency.
International Complications: Estonian Law and Jurisdiction
The situation is complicated by its international aspect. The exchange is operated by Estonian company BB Trade Estonia OÜ. The Terms of Service issued by the company stipulate that agreements between Zondacrypto and clients are governed by Estonian law. This does not preclude protection under Polish consumer law, but it means that any disputes may require consideration of multiple legal systems – Polish, Estonian, and EU.
Navigating the Legal Challenges
Mitigating the risk of insolvency does not involve a single, simple decision. Actions may need to be taken concurrently – both under civil and criminal law, in various jurisdictions.
The range of available actions is considerable, and the decision to utilize any of them depends on the value of the lost funds and the creditor’s determination.
Securing Electronic Evidence
Anyone considering pursuing claims should first gather complete documentation of the case. This is a crucial step that should be carried out under the supervision of a qualified legal representative. Errors or omissions at this stage could cost the client the case. Given that transactions on the exchange were primarily conducted through an online platform, a simple screenshot of relevant pages is insufficient.
A court may later question the evidentiary value of a screenshot, and there may be no way to recreate the content from the platform. In such a situation, the court will have no choice but to dismiss the lawsuit. Therefore, it is important to consider the electronic nature of the evidence when gathering it, to avoid the risk of it being challenged in court.
Criminal Proceedings and Access to Information
The Regional Prosecutor’s Office in Katowice has initiated proceedings regarding Zondacrypto on charges of fraud (Art. 286 of the Polish Penal Code) and money laundering (Art. 299 of the Polish Penal Code).
The primary goal of any criminal proceeding is to apprehend and prosecute the perpetrators of the crime. However, this does not preclude Zondacrypto clients from utilizing the ongoing proceedings to facilitate the recovery of their funds. Obtaining victim status in the prosecution’s proceedings provides access to case files, which can then be used to obtain information and evidence crucial in civil proceedings against the company and its officers.
Victims can also request that the prosecutor secure the company’s assets (including those located in Estonia).
Securing Assets: A Critical Step
From a effectiveness perspective, quickly securing funds before they are transferred beyond creditors’ reach may be most important. Clients operate in a state of information deficit, not knowing whether BB Trade Estonia OÜ holds any enforceable assets in Poland. While the entity has a branch in Poland, this does not necessarily mean that significant assets are located here.
Therefore, a two-pronged approach is necessary: both in Poland and Estonia. Filing and obtaining a court order for security under the Polish Code of Civil Procedure will allow for the seizure of assets located in Poland. Simultaneously, EU mechanisms should be used to block funds held in Estonian bank accounts based on a Polish court order. Only such a comprehensive approach offers a chance of effectively securing funds, but it requires adequate preparation. No court will grant security automatically or solely on the basis of media reports. It is necessary to convince the court that there is a real risk that pursuing claims against the debtor will be impossible without granting security.
Insolvency Scenario and Potential Recourse
It is impossible to rule out a scenario where even effective security and a court judgment do not lead to the recovery of funds, for example, because the company has disposed of all its assets. However, the law is not powerless against such practices. It provides mechanisms to challenge actions that harm creditors – although their application often requires quasi-detective activities combined with in-depth legal and financial analysis.
State Responsibility and Regulatory Gaps
The similarity of the Zondacrypto case to the Getback and Amber Gold scandals raises questions about potential state responsibility for the situation. This would be linked to the failure to implement EU regulations governing crypto-assets in the EU. Cases concerning such claims against the State Treasury have already been heard in Polish courts (e.g., entrepreneurs who concluded currency option agreements later complained about the lack of implementation of the MiFID II directive). Existing case law suggests that, in certain cases, delays in implementing EU law may constitute a basis for the State Treasury’s liability for damages. However, it is crucial to demonstrate a causal link between the failure to implement the legal act and the damage.
Conclusion
The Zondacrypto case has the potential to become one of the larger and more complex disputes in recent years – both in terms of scale and international character. In such circumstances, a swift reaction and informed decision-making are crucial. There is no one-size-fits-all approach. Each case requires individual assessment, taking into account both the value of the claim and the realistic chances of its enforcement.

