PKP PLK declared a crisis team after a catenary failure halted trains to Berlin, prompting passenger outrage over chaotic bus replacements.
Catenary Failure Disrupts Service
A serious catenary failure occurred on Tuesday, January 20, around 15:20 at Zbąszynek station in Lubusz County. PKP PLK S.A. confirmed the overhead wire was torn. Emergency services are working to resolve the issue swiftly, but passengers face significant disruptions, including the suspension of train services to Berlin.
Bus Replacement Chaos
PKP PLK activated a crisis response team. In coordination with carriers, they aim to minimize the impact. Long-distance trains will be rerouted via alternative paths, while regional services are being replaced by bus transport.
Passenger Fury
Passengers expressed anger over the organization of replacements. One passenger reported that buses were overcrowded, attempting to accommodate people from three trains. She cited a conductor claiming the dispatcher was not answering calls. The bus driver noted his shift was extended due to the unexpected load, and the conductor demanded people disembark to ensure safety.
