Effective May 5, 2026, Biedronka stores have updated their bottle return policy, introducing an e-wallet system in the ‘Moja Biedronka’ app, making smartphones essential for deposit refunds.
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From May 5, 2026, Biedronka’s bottle return rules underwent a significant change, potentially surprising many customers. It is crucial to understand why a phone number is no longer sufficient and how to use the new e-wallet to avoid queues and quickly reclaim deposits before visiting the store.
Biedronka Changes Deposit Return Process
The new system applies to the deposit scheme for plastic bottles, glass packaging, and metal cans. Previously, Biedronka customers had various return options. Now, the chain introduces new elements that integrate the entire process with a mobile application.
The New E-Wallet: Replacing Paper Vouchers
The most significant change is the ability to save deposit funds in an e-wallet within the “Moja Biedronka” application. In practice, this means the value of returned packaging can be assigned to a user’s account instead of a paper voucher. However, for this to occur, customers must scan a code from the application before completing the operation at the packaging return machine, as reminded by DlaHandlu.pl. If a customer forgets this step, the system will automatically issue a traditional paper voucher, and funds will not be credited to the e-wallet.
Smartphone Essential: Phone Numbers No Longer Sufficient
This new solution operates exclusively through the application. Funds cannot be attributed based on a phone number or a plastic loyalty card. Consequently, a smartphone becomes indispensable for anyone wishing to use the digital version of deposit settlements.
Deposit Funds Expire: 30-Day Validity Limit
Money accumulated in the e-wallet can be used for subsequent purchases but is not valid indefinitely. Each amount remains valid for 30 days from the moment the packaging is returned. Funds accumulate, but each individual transaction has its own expiration date.
Benefits of Digital Deposit Returns via Moja Biedronka App
Through the Moja Biedronka application, customers can conveniently check their deposit history, current balance, and the validity dates of their funds. This digital solution aims to simplify the control over accumulated funds and reduce the need to store paper receipts.
